An independent show guide not a venue or show. All tickets 100% guaranteed, some are resale, prices may be above face value. We're an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed prices may be above face value. We are an independent show guide not a venue or show. We sell primary, discount and resale tickets, all 100% guaranteed and they may be priced above or below face value.

Carrie Underwood Reviews


Average customer review: 3.5 star rating (3.3 Stars)

Number of reviews: 30



5.0 star rating Dani from New York, New York


Received theses tickets as a Christmas gift. To be honest, this is not a concert I would have bought tickets to, but I’m so glad my boys did! Jimmie Allen was great, would have liked him to be on longer! Carrie Underwood was fantastic! She is beautiful, talented, sweet and can sing her heart out! I thought the sound was great at MSG! Wow….loved it!

5.0 star rating Ann from Detroit, Michigan


Carrie was amazing! From her outstanding vocals and exuberant energy! Her performance encluded everyone in the arena. Well done! The opener Jimmie Allen-however- not impressed. Made unnecessary comments about Detroit- having his bullet proof vest on ? And bashing the Detroit Pistons. ? Not good. Also- there was a DJ playing music in between jJimmie Allen and Carrie’s show- playing a lot of other music- not country- just a filler-again not necessary. Fans want to see and hear Carrie. That’s it.

4.0 star rating Connie from Los Angeles, California


I have been to many concerts at Staples Center and many by Carrie Underwood. The bass was way to high and it was difficult to hear Carrie's words while trying to connect with the audience. You couldn't hear her voice over the band on many songs and it took a while to figure out what son it even was. Not sure who's to blame but it needs fixing!

4.0 star rating Thomas Watters from Louisville, Kentucky


I Thought Carrie Was Stellar and She Rocks Totally! I Love The Loud Music and Her Rock Twist to Her Country Music... Light Show Was Phenomenal & Although The Sound Was Loud ( Loved It) Carrie's Voice is so Powerful it Goes Great Together...I'm an Ex Stagehand so I do know Good Sound

4.0 star rating Sharon Holland from Tulsa, Oklahoma


Carrie Underwood provided an amazing show, as expected. Jimmie Allen is a upcoming country singer with a great voice!! Acoustic quality at BOK leaves a lot to be desired, as I’ve also noticed at other concerts at that venue. Could have done without the annoying DJ that controlled the music before show and during intermission. Not exactly what you want to listen to when yo go for a country based concert.

3.0 star rating Cajundaddy from San Diego, California


Call me a Carrie Underwood fan. From the first time I heard her sing a duet with Vince Gill in Nashville I realized her incredible talent, drive, and connection with the music she performs with such grace and confidence. Last night proved she still has it and her voice and command of the stage is as good as ever. The 360 stage was amazing and every member of the audience got a great view of the show. The lighting and special effects were spectacular. The sound... Ugg. Over the last 10 years an arms race has developed where they lean heavily on 500kw of huge pulsing bass and drums to create "excitement". Ugg. Last night was the worst I have seen where the bass and drums pummeled the audience all night to the point of obliterating most of the other instruments, all of the backing vocals, and over half of Carrie's extraordinary performance. This unfortunate trend might work in a Rap or Metal show but for Pop Country it is absurd and is driving fans away from live music.

3.0 star rating Elaine Hays from Pittsburgh, Pennsylvania


Let me start by saying that i LOVE Carrie Underwood. I love all her songs and I have seen her in concert about 6 years ago and really enjoyed. Something was off at the concert in Pittsburgh last night; October 12, 2019. The sound was bad and Carrie sounded tinny and off key at times. The volume was so loud that it was painful. The loudness seemed to distort the sound. Also, Carrie did not seem "in to" the concert. Yes, of course the songs were awesome; because, they are. But they didn't sound right and she didn't seem to be enjoying herself. I was disappointment. I also don't know if I liked the new stage in a type of circle on the center of the arena. That is something new and it might take awhile for me to accept that 10% of the time, she is close to me and facing me, and the other times, I'm looking only at her distant back.


What you thought

Seen Carrie Underwood? Loved it? Hated it?

Help your fellow Cincinnati Theater visitors by leaving the first review. Everyone will love you for it, we promise!

Write a review now


Venue home

Venue home







Additional Information

seating chart
SeatingSeating map

Spread the word

Sound good to you? Share this page on social media and let your friends know about Carrie Underwood at Heritage Bank Center.

Keep up to date

I want email news and updates for events in my area! Read how we protect your data.

Please note: The term Heritage Bank Center and/or Carrie Underwood as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Heritage Bank Center and/or Carrie Underwood and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Heritage Bank Center and/or Carrie Underwood and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.